Beyond Price: Comparison Shopping 2.0 Is About Customer Experience

June 4, 2013 at 10:55

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We were pleased to announce in February that NVP led the series B funding round for STELLAService, an independent provider of customer service ratings and analytics for online retailers, big and small. It’s exciting to see the rapid progress the company continues to make, driven heavily by the fact that customer service has increasingly become an important decision factor for the growing number of online shoppers in the U.S.… Read more …

Why We’re Doubling Down on Quirky: Social Product Invention

September 6, 2012 at 16:23

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Today marks a major milestone for NVP portfolio company Quirky, which just announced the close of a new $68 million round of funding to continue the amazing growth of its disruptive product invention platform.  I’m pleased to welcome new investors Andreessen-Horowitz and Kleiner Perkins to the investor group at Quirky, and specifically to welcome Scott Weiss and Mary Meeker who will join the Board from their respective firms. … Read more …

Investing in Ecommerce Startups

September 5, 2012 at 10:03

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I recently spoke with Ina Steiner of ECommerceBytes about our strategy behind investing in ecommerce startups.  Below are brief highlights of the three-part series, and links to the original articles.

In part one, I discuss the rise of curated shopping– what’s working (and not working) and Amazon and Google as “ecommerce super powers.”

VC Josh Goldman Talks About Investing in Ecommerce Startups - Part One

By Ina Steiner, ECommerceBytes.com

August 27, 2012

If you were a venture capitalist, how would you go about investing in ecommerce startups?… Read more …

The “New Basics” of Social Marketing Standards and Strategy

August 1, 2012 at 12:52

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I recently wrote an article for Adotas where I discussed the “new basics” of social marketing standards and strategy. I profiled ModCloth, Quirky and Betabrand, three companies I believe best exemplify these continually evolving social media trends. Today, I’ll go into more detail about how ModCloth is setting new standards in the ways in which it interacts with its customers—a subject I first explored in a previous NVP blog post.… Read more …